Digital Product / Refund Policy
This policy applies to digital products purchased through EmpowerBizs, including guides, eBooks, templates, tools, workshops and training.
Nature of digital products
Because digital products are delivered immediately and can be downloaded or accessed right away, they are generally considered non-returnable once accessed.
Refund requests
If a product is significantly not as described or you experience a genuine access issue, you may request a refund within a reasonable period of purchase. Please contact us through the Contact page with your order details.
How we handle requests
Each request is reviewed individually. Where appropriate, we may offer a refund, a replacement, or additional support to resolve the issue.
Workshops and training
For live workshops, refund and transfer eligibility depends on timing and whether the session has already taken place. Please contact us as early as possible.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page.